CATERING
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Recognising the growing need to address food allergen concerns and ensure the wellbeing of all our customers, we have established our Allergen Buddy Scheme to provide an easily accessible and visible point of contact for any queries or concerns relating to food allergens.
Introducing the Allergen Buddies
Our Allergen Buddies are fully trained members of our catering team, identifiable by their distinctive purple aprons and hats, making them easily recognisable to those who may need assistance.
Roles and Responsibilities
The Allergen Buddies will be strategically positioned at tills or servery counters during service times. Their primary responsibilities include:
- Guiding customers towards making safe food choices
- Answering any questions or concerns regarding food allergens
- Providing up-to-date and accurate allergen information
Our Allergen Buddies have undergone thorough training to ensure they possess the knowledge and skills required to assist customers effectively. We are confident that their presence will greatly enhance the dining experience for individuals with food allergies, providing them with the peace of mind they deserve.
Our Commitment to Safety
At The Marlborough Science Academy, the safety and well-being of students and staff are of paramount importance. The Allergen Buddy Scheme is part of our broader effort to create a safe and inclusive dining environment for everyone. We believe that by providing clear, accurate, and accessible information, we can help our customers make informed choices and enjoy their meals with confidence.
thank you - The Innovate Team.
Innovate Catering
Innovate are part of the Impact Food Group family, and having worked successfully with and for schools for a number of years, bring with them lots of new ideas and initiatives.
For more information visit https://impactfood.co.uk/
Please email any comments or feedback on our catering facilities, including the POD and the 6th form facility to: cateringfeedback@marlborough.herts.sch.uk. These emails will come to the school as well as to the Innovate operations manager.
We have had to review the default daily spend limit. From September 2023 the default daily limit will be set at £7, however if you would like this to be amended then we would be more than happy to arrange this. Please email j.friend@marlborough.herts.sch.uk with your preferred limit and we will set this for your child(ren).
All chicken dishes will be halal and non halal. Beef dishes will be halal and non halal.
The team will clearly mark which items are halal. We will also have halal cold options available.
Cashless Catering
The Marlborough Science Academy operates a cashless catering system. This system allows each pupil to have an individual cash balance and record what the balance is spent on at any time or day. The system uses biometrics to identify each pupil. This means that to pay for food their fingerprint is scanned at the point of sale. The image of their fingerprint is turned into a number, so the image of their print is not stored. The total cost of their food is deducted from their balance.
Each pupil has a daily spend limit of £7.00. This means they cannot spend an entire weekly balance in one day. Individual limits can be set by contacting j.friend@marlborough.herts.sch.uk. Please note, it is your responsibility to ensure your child has enough credit to buy their school dinner.
Payments are made in advance; daily, weekly, monthly or termly and may take a few hours to apply before the balance is available to spend in school. The system works in the same way for those pupils entitled to free school meals – balances will be topped up by the system daily for lunch-time meals. You will be able to add additional credit on top of this allowance for break time snacks should you wish.
Dinner money is paid online through School Gateway using a credit or debit card. Please click the user guide tab below for instructions.
School Gateway Login Instructions
TMSA catering Pod is available at break and at lunch serving a variety of snacks and drinks.
